User Data Deletion Instructions
Step-by-step guide on how to request the permanent deletion of your personal information, Meta Platform Data, and WhatsApp Business API records held by Digital Product Solutions.
Your Right to Data Deletion
In compliance with Meta Platform Terms, Developer Policies, and India's Digital Personal Data Protection Act, 2023 (DPDP Act), Digital Product Solutions provides full control over your data. We do not retain your personal data longer than necessary, and you may permanently purge your data from our systems at any time without fees.
What Data Can Be Deleted?
Upon your request, all of the following data associated with your identity or business will be permanently and irreversibly purged:
Direct Email Deletion Request
You can initiate a complete data purge by sending a request from the email address associated with your account or service.
Send Email to Our Compliance Team
Compose an email to: adarshsarachandran@gmail.com with a copy to digitalproductkerala@gmail.com.
Include Specific Subject & Identifiers
Subject line: Data Deletion Request - App ID 1621336619429207.
In the email body, please specify:
- Your full name and company/trade name
- Registered phone number (used for WhatsApp messaging)
- WhatsApp Business Account (WABA) ID if known
- Specify whether you want a partial or complete account wipe
Verification & Confirmation Ticket
Within 48 hours, our Grievance Officer will issue a unique Deletion Request Ticket ID and verify your identity to prevent unauthorized deletions.
Permanent Purge (Within 30 Days)
All associated records are permanently erased across production databases, backups, and API caches within 30 calendar days.
Completion Certificate
A formal completion email will be delivered to you confirming the permanent removal of your data.
Remove App via Facebook Account Settings
If you connected with Digital Product Solutions through Facebook Login or Meta Business Manager, you can revoke access and delete your activity directly from Facebook:
- Log in to your Facebook profile and click on your profile picture in the top right.
- Go to Settings & Privacy → Settings.
- In the left sidebar, navigate to Apps and Websites (or Business Integrations).
- Locate Digital Product Solutions (App ID:
1621336619429207). - Click Remove.
- In the pop-up modal, check the option to "Delete posts, videos or events that Digital Product Solutions posted on your timeline" and click Remove.
- Click View Removed Apps and Websites and click on Digital Product Solutions → Send Request to automatically trigger Meta's data deletion request notification to our servers.
Instant WhatsApp Chat Opt-Out ("STOP")
If you are a consumer or client end-user who has received automated notifications, order alerts, or updates from a business powered by our WhatsApp API systems:
Simply reply with the word "STOP", "UNSUBSCRIBE", or "DELETE" in the WhatsApp conversation at any time.
Our messaging engine will instantly suppress your phone number from any future automated broadcast or notification queue, and mark your contact details for routine automated purge.
Check Deletion Status
If you have already submitted a deletion request and wish to check its real-time processing status, please email adarshsarachandran@gmail.com with your unique Ticket Confirmation ID. Our data privacy officer will provide an update within 24 business hours.
Data Protection & Grievance Officer Details
Direct contact for all Meta App Review verifications, data deletion notices, and privacy queries: